The file "serverfilesword.xml" should look like this Program Files/Common Files/Microsoft Shared/Web Server Extensions/14/TEMPLATE/XMLĬomment out any lines with the file extension of "docx or doc" and "pptx or ppt" We just needed to turn this redirection off.Įdit these 2 files serverfilespowerpoint.xml and serverfilesword.xml at the following location: Behind the scenes, SharePoint is attempting to redirect the Excel/Word/Powerpoint file to a common viewer component. The problem was traced to SharePoint’s built-in URL redirection for various files types. I had the same problems with the Excel Services and found a solution for the office webapps for word and powerpoint also.
Should I run the Sharepoint products configuration wizard again? Or could reinstalling OWA solve my problem(while keeping all of my documents intact)?Ĭould I get a nudge in the right direction? What am I doing incorrectly? What's interesting is that it doesn't affect Excel, partially affects Word documents, and fully affects Powerpoint. How would I check if the service account doesn't have the right permissions to access the content database? What are all the accounts that need permissions on the SQL database(which, as I mentioned at the beginning, is on a different server entirely) and what permissions should they have? (as recommended on various blogs and other online sources)Īfter looking at this thread( Office web app error SharePoint 2010), it seems like my issue could be related to the last point SPDoctor mentioned. Checked the Manage Service Connections under Application Management->Manage Web Applications, and the services were checked. Even tried the other pools for kicks and no dice. Tried making a new pool using Network Service account under the Predefined account, but it didn't work. Checked the Powerpoint service pool it was on "Web Services Default". Restarted the Powerpoint and Word Viewing services, with no change. (described here as a potential solution: Office Web Apps - Word Cannot Read, But Can Edit) I changed browser file handling from 'Strict' to 'Permissive', with no change. OWA is activated for the site collection. Sharepoint and OWA are installed on the server. If it were permissions wouldn't they have the same problems?) It's odd that spreadsheets have normal control, but the others don't(and that they have different behaviour. With all of the above tests, I made dummy documents that are empty to rule out file size or corrupt files being an issue. Or the server is too busy to service your request." When try toĮdit, it gives "PowerPoint Web App encountered an error.
Trying to view, it gives "Either network connectivity has been lost
The Central Admin SQL Database in on the local server, but the SQL database that houses the Web Application's data is on a different server.
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I have a Sharepoint 2010 installation on Windows Server 2008 R2, with Office Web Apps installed.
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